Participant Services
Direct Support Professional Services
Case Manager Services
Since 2021, ReSOARces has operated as a Personal Services Agency, offering Community Guide Services to participants of Medicaid's Supports for Community Living (SCL) waiver who choose to self-direct their services.
Self-directing your own service means that you, as an individual with special needs, can use the SCL waiver to become an employer and hire your own staff of direct support professionals to support you in everyday life.
If you are an SCL participant who self-directs your own services, reSOARces can connect you with one of our Community Guides! Think of a Community Guide as your personal "human resources consultant". Their job is to help you and your team successfully navigate the challenges and opportunities of managing your own services. We empower you as an employer hiring your own staff, we help troubleshoot any issues you or your staff are facing, and we provide personalized support to ensure you receive the best services possible!
Participant Services
- Assistance with hiring, training, evaluating and maintaining direct support professionals (DSPs)
- Support for upfront costs associated with hiring staff, such as TB tests, background checks, and CPR and First Aid
- Aid in pay for support staff if an issue out of the participant/representative’s control arises that prevents payment (application process is required for financial assistance)
- Guidance in and maintenance of applying the plan of care goals to the direct services provided by staff
Direct Support Professional Services
- Assistance with ensuring eligibility requirements are met
- On-the-job aid with training
- Support with reviewing notes and timesheets
- Support in costs associated with CPR and First Aid training
- Advances on payroll when Medicaid is delayed (contingent on qualifying membership)
Case Manager Services
- Aid in collection and management of Employee Eligibility Forms and all pre-hire requisites
- Notifications to participants, guardians, and representatives with four-week and two-week reminders regarding updated requirements
- Background checks for new DSP hires and notifications of approval dates
- Assistance with reviewing service notes and timesheets alongside providing quality feedback
- Guidance in development of job descriptions for DSP that reflect the specific needs and plan of care goals of the participant
Community Guide Services in Kentucky Statutes
Community Guide services are written in the Kentucky Revised Statutes. To learn more about the job description and purpose of a Community Guide, read Section 4, Subsection 5 of the regulation.
Brochure
Download and print our brochure that explains all of our services to keep or share with others!
Contact Us
Thinking about getting involved? Want to know more about our services? Have any ideas about how we can better serve in this area? For any questions or feedback, send us a message and we will respond to you as soon as we can!